John Paul Alukkas, Executive Director, Joyalukkas Group and Sonia Alukkas, Director, Joyalukkas Group receiving the award in Dubai.
DOHA: Joyalukkas Group, an Indian multi-billion dollar global conglomerate with varied business interests, has bagged a coveted award for its outstanding performance.
The Dubai Department of Economic Development, under the auspices of the Dubai Service Excellence Scheme (DSES), has honoured the Joyalukkas jewellery showroom in Lulu, Al Qusais with the Best Performance Outlet Award.
The same award-giving authority had already recognised the global jewellery retail chain earlier in May for outstanding customer service.John Paul Alukkas, Executive Director, Joyalukkas Group and Sonia Alukkas, Director, Joyalukkas Group received the Best Service Performance Outlet award for Joyalukkas Jewellery Showroom in Lulu, Al Qusais from Sami Al Qamzi, Director General, Department of Economic Development and Dr Aisha bin Bishr, Director General of Smart Dubai Office in Dubai.
Joyalukkas is indeed earning its moniker as the world’s favourite jeweller, and has broken records, set new standards, and changed the jewellery retail landscape for good.
It is the first retail chain to be awarded both ISO 9001 and ISO 14001 certification and to receive Superbrand status seven years in a row. Today its name stands worldwide for quality, best value offerings and the award-winning customer service.
John Paul, said: “All of us at the Joyalukkas Group come to work with the determination and commitment to do one thing: make our customers happy and enhance their lifestyles. This shapes everything we do, from the way we select only the finest jewellery from the best sources around the world, to thinking up meaningful promotions and offers, to the locations we choose for our showrooms, and most importantly in our day to day interaction with them to be recognised for our efforts in achieving this goal is a great honour indeed, and one that would not have been possible without the support of our loyal customers.”
“I also share this award with the over 7,000 men and women of our on-ground staff who endeavor to give our patrons the most satisfying shopping experience with us every day”, he added.
In May 2016, the Group received the DSES award for outstanding customer service on a ground-breaking day that also saw Joyalukkas Group Chairman and MD Joy Alukkas recognised as one of the top Indian Leaders in the Arab World by Forbes Magazine.
