Video Home gets LG Gulf President’s recognition for exemplary performance

Doha: The year 2020 with the COVID-19 pandemic posed an unprecedented challenge to the health of both individuals and businesses. It became imperative to explore new ways of doing business to navigate this challenge and meet the commitment to the customers & vendors. Video Home as country’s leading consumer electronics supplier through its innovative and safe working initiatives won many accolades.

In recognition of these efforts the Korean conglomerate LG Electronics, presented a plaque of appreciation to Video Home their sole distributor in Qatar. During the period Video Home worked closely with local hypermarkets and efficiently managed supply chain and various other aspects of business.  

All this was done as a responsible corporate entity, social distancing norms were in place and clearly visible signs were put across Video Home offices and other facilities.  Ehteraz app was mandatory and regular temperature checks were carried out for staff and customers alike. Digital payment options were put to use to minimize human interface. 

After sales service has always been the key differentiator for Video Home. Team of technicians was trained in manner to provide no contact service to customers in the event of any appliance getting out of order.  Despite working with limited strength due to regulations, available resources were deployed in most efficient manner.  

Satellite service centers came handy when industrial area service center operations were minimized. With the skilled team based at these service centers all customer service operations were carried out smoothly.  

Video Home is a leading distributor of many international and world class brands such as LG, Bosch, Ariston, Indesit, HiKoki , Harman Kardon, JBL, Brother, Kenwood, Blueair, Nutribullet in the country Together with its extensive network of retail stores and service centers spread across Qatar, it is a trusted total solutions provider in Qatar