Doha: Bedaya Center for Entrepreneurship and Career Development (Bedaya Center), a joint initiative by Qatar Development Bank and Silatech, conducted a series of workshops as part of the Foundation Program, covering the basic requirements in the field of entrepreneurship over five days via the interactive zoom platform. The program aims to introduce participants to the basic concept of entrepreneurship and spread the culture among this segment of society.
Subject matter experts at Bedaya addressed the participants on the nuances of entrepreneurship. The topics covered included the procedures to be followed for establishing commercial projects; how to use business models; the best practices in conducting pre feasibility studies; and the importance of setting marketing strategies to promote their projects through social media platforms and conventional marketing methods, in addition to accounting mechanisms, financial systems for small projects and the legal procedures and matters followed in the country.
On this occasion, Abdulla Faleh Al Saeed, Board Member and General Manager of Bedaya Center, said, “These workshops are a continuation of the Foundation Program that we previously launched with the aim of directing and guiding entrepreneurs to start their commercial projects, by highlighting a set of topics and pillars that would help them come up with a clear vision about the mechanisms followed in the country, starting from the stage of establishing their business until the launch of their projects and brands”.
“At Bedaya Center, we always strive to provide a wide range of services to motivate entrepreneurs and refine their entrepreneurial spirits through a wide array of programs, events, workshops and advisory sessions aimed at developing their skills and helping bridge the gap between them and the actual business world,” he concluded.
Furthermore, Bedaya Center recently held a workshop on “How to provide excellent customer service” which was conducted by Ramzan Al Nuaimi, a leading specialist in the field of innovation and corporate identity.
The workshop aimed to provide an opportunity for the participants to develop a broader and deeper understanding on the best practices and solutions used in the field of customer service, and ways of applying them, in order to establish effective relationship with customers and work towards establishing a brand loyalty among them.
The workshop also highlighted the common mistakes that business owners usually commit and how to avoid them.
During the workshop, Al Nuaimi demonstrated various means of communication and ways of developing them and moving away as much as possible from automated response solutions.
He explained the importance of using easy and simple language to explain things to customers and establishing good communication with them which increases the elements of loyalty, or the so-called bond between the customer and service providers.
