Interactive ride-booking terminals are being rolled out in hotel lobbies and premier residences throughout Qatar through ‘The Concierge’ concept launched by locally-founded company, GORIDR via the tourism incubator at Qatar Business Incubation Center (QBIC).
It is also set to be placed in airports, restaurants, Qatar Airways and subsidiaries, resorts, corporates, towers, embassies, industrial areas, educational institutes, clubs, government locations, tourist spots, townships, smart cities and the offices of limousine companies progressively.
“Our goal is to deploy The Concierge at key locations, all around Doha to create nodes, all networked to each other and thus seamlessly manage the efficiency of Limo company fleets. We will also establish standards for the drivers and vehicles based upon the class of vehicle assigned, including catering for customers of special needs progressively. We will promote a reliable, safe, and efficient ride hailing service; On-Demand and Advance booking,” said GORIDR Co-founder, Saleh Al Marri.
Every reservation screen is co-branded for the specific location, with their logo and colors respectively. GORIDR signed up the prestigious group Le Mirage on April 17 as well as completed training with Le Mirage operating staff and Limo Company drivers on the same day.
“GORIDR’s reservation portal with access to four classes of vehicles, is operable on any device be-it via the flagship touchscreen device or any other device. This flexibility provides multiple touch-points on the Demand side spread over a networked deployment and thus has the ability to increase the efficiency of Limousine Companies tied to the platform by 300%," said Co-founder, Ashley Titus.
"Looking into the future, access could be made available on trains, as soon as the metro is launched, so that passengers can arrange for a taxi to be waiting for them on the stops upon arrival,” said Titus.
For those without access to mobile data connections simply put a booking app on their smartphones, ‘Call The Concierge’ enables practically any customer to hail a ride of their choice of class, by calling the nearest Concierge and providing their name, mobile number, email address and payment choice.
Payments can be made with cash or charged to an account.
“The interface is user-friendly and simple, with just a few taps and information input. It saves time, is cost-efficient, and a value driven customer service portal for premier locations. Training of concierge operators, will be provided by GORIDR as well as support to our partners 24/7,” says Titus.
