DOHA: Weill Cornell Medicine – Qatar’s (WCM-Q) Institute for Population Health (IPH) is introducing a new training course – entitled Mastering Emotional Intelligence – as part of its mission to enhance the population’s health and build capacity.
The aim is to train healthcare professionals to be emotionally aware and manage the source of their behavior, reflect on their social awareness and learn how to handle the triggers of their emotions for the benefit of clinical care, health care outcomes, patient satisfaction and team morale.
Emotional intelligence (EQ) is made of four core skills: self-awareness, self-management, social awareness and relationship management. EQ is the foundation for a host of critical skills and the strongest predictor of high performance.
The one-day workshop will be delivered by Maha Elnashar and Huda Abdelrahim from the Center for Cultural Competence in Healthcare (CCCHC) a unit of the Institute for Population Health, who are licensed by TalentSmart Inc. one of the world’s top providers of EQ training.
Elnashar, director of CCCHC said, “EQ is one of the essential skills needed to work with and manage cultural diversity. Differences can trigger various emotional reactions like anxiety and fear that can extrude annoyance and apprehension; or they can stimulate curiosity and interest to learn more. Dealing with this mixture of emotional responses requires emotional intelligence.”
