DOHA: The intensive inspection campaigns carried out by the Ministry of Economy and Commerce in July resulted in detection of 89 violations.
The violations ranged from non-compliance with compulsory pricing, non-Arabisation of bills, failure to provide spare parts, delays in after-sale service, failure to provide alternative vehicles, and absence of explanatory data.
The violations also included non-compliance with the guarantees given to customers within a period of time commensurate with the nature of the service, advertising or presenting goods in a manner containing false or deceptive data, special offers without authorisation, and non-compliance with the bulletin prices of vegetables and fruits.
The inspections are part of the ministry’s keenness to regulate and monitor the markets and commercial activities in the country with the aim of controlling prices and detecting violations to protect consumer rights. The penalties included administrative closure and financial fines which vary between QR5,000 and QR30,000 according to the laws and decisions governing the work of consumer protection departments.
The ministry confirmed it will be firm against all those negligent and not complying with the consumer protection law and its executive regulations. It also confirmed it will intensify its inspection campaigns to control such practices and refer all violators to the concerned entities to take the appropriate measures against them to protect the consumer.
