Martin Aherne, General Manager, Automotive at Saleh Al Hamad Al Mana Co, receiving the award presented by Norihide Tomita, General Manager, Global Aftersales Network Department at Nissan Motors Corporation, in Japan.
DOHA: Saleh Al Hamad Al Mana Co, the sole agent for Nissan, Infiniti, and Renault in Qatar has achieved yet another milestone in after-sales services as the winner of the of the Global Nissan Aftersales Award Grand Prize (GNAA) from Nissan Motors Corporation.
During a ceremony held in Yokohama, Japan early last month, Martin Aherne, General Manager – Automotive at Saleh Al Hamad Al Mana Co, received this prestigious award that was presented by Norihide Tomita, General Manager - Global Aftersales Network Department at Nissan Motors Corporation.
Commenting on the award, Aherne said: “We are honored to receive this award from Nissan Motors Corporation, which acknowledges our constant efforts to improve our aftersales services and deliver the best quality that is expected by our customers”.
Tomita added, “Saleh Al Hamad Al Mana Co continues to be a vital partner for Nissan in the Middle East, and this award is an interpretation of their continuous efforts to improve all aspects of their aftersales operations including network development.”
GNAA is based on several criteria such as service frequency, loyal customers’ ratio, parts sales, and customer satisfaction index that entitle global distributors to be nominated for this prestigious award.
As part of its strategy, Saleh Al Hamad Al Mana Co. continues to expand its aftersales network and improve its service quality in a way that reflects its presence as an automotive market leader. The recent opening of the new Al Khor branch is a natural progression of this strategy which targets the communities located in northern Qatar.
