Doha, Qatar: The Ministry of Justice (MoJ) has successfully digitized nearly 90% of its services, while offering more than 200 integrated legal services accessible through its website and mobile applications.
This comprehensive digital overhaul goes beyond technology, it reflects a strong commitment to easing the everyday burdens of citizens, residents, and businesses by saving time, effort, and unnecessary visits.
Today, from documentation to real estate transactions, users can complete their legal procedures anytime and from anywhere, with unprecedented ease, speed, and convenience.
One of the most transformative changes is the ability to process all types of power of attorney electronically, without stepping into a government office. Through the “Sak” system, integrated with Qatar’s national authentication service Tawtheeq, users can securely authenticate, submit, and finalize transactions in just a few steps.
Speaking to Qatar TV recently, Dr. Maryam Mohammed Al Kuwari, Director of the Arbitration Affairs Department at the Ministry of Justice, described the Sak platform as more than just a service tool.
“It is like a digital guide. leading users step by step through a simplified and intuitive process. From secure login via the national authentication system to clearly structured pathways separating real estate registration from documentation services, the process has been carefully designed for clarity.”
She said that users submit their requests, upload supporting documents, and once reviewed and approved by legal teams, receive notifications to complete signatures and payments, entirely online.
“What stands out is that many transactions are now completed fully electronically without any human intervention, operating 24/7—even during official holidays. This round-the-clock accessibility ensures that legal services adapt to people’s lives, rather than the other way around,” said Al Kuwari. Yet, she said, the Ministry has not overlooked those who may struggle with digital tools, particularly the elderly.
In a notable human touch, Dr. Al Kuwari emphasized that senior citizens are a top priority and the “Sak” system has been designed to be inclusive, with user-friendly features catering to all segments of society.
“For those needing extra help, a dedicated hotline (137) provides technical support with patience and care. Additionally, the “Absher” service offers a unique solution: government staff can visit individuals at their location to assist with completing procedures,” said Al Kuwari.
She said that recognizing the needs of vulnerable groups, a recent ministerial decision has reduced fees for this service and fully exempted social security beneficiaries and persons with disabilities.
“Looking ahead, the Ministry is not slowing down. Guided by user feedback and aligned with Qatar National Vision 2030, plans include integrating artificial intelligence into the system, introducing a smart assistant capable of understanding user needs and guiding them through transactions more efficiently,” said Al Kuwari.
At the same time, she said, ongoing integration with other government entities aims to eliminate the need for physical documents, sparing users the burden of carrying and submitting paperwork.
