CHAIRMAN: DR. KHALID BIN THANI AL THANI
EDITOR-IN-CHIEF: DR. KHALID MUBARAK AL-SHAFI

Views /Editorial

Promoting excellence

Published: 13 Feb 2024 - 09:26 am | Last Updated: 19 Mar 2025 - 07:48 am

Qatar’s initiative of honouring best performing government entities with excellence award maintains the quality of performance and achieve the highest standards of quality, development, organizational and administrative modernization. The award seeks to enhance government services provided to customers to suit the needs of the Qatari society and qualify human cadres that meet the needs of the future and have the appropriate skills and capabilities.

Under the patronage of Prime Minister and Minister of Foreign Affairs H E Sheikh Mohammed bin Abdulrahman bin Jassim Al Thani, the Civil Service and Government Development Bureau (CGB) held on Sunday the first ceremony of the Qatar Government Excellence Award to honor the awarded ministries and government agencies.

The Qatar Government Excellence Award was launched based on Amiri decision No. (63) of 2023 issued by Amir H H Sheikh Tamim bin Hamad Al Thani in August last year to enhance the quality of government performance and encourage government agencies to compete in applying quality, development and excellence in their performance by honoring outstanding achievements and efforts that contribute to achieving the Qatar National Vision 2030.

The Qatar Government Excellence Award includes seven categories divided into four main awards and three specialized sub-awards. The participating ministries and government agencies are divided into four main groups competing for the Irtiqaa Award and the Excellence Award awarded to ministries and government agencies that best meet all of the criteria of the Qatar Government Excellence Award to represent a model for all government agencies in providing systematic practices supported by documented and positive results in developing institutional performance, operations and services provided to citizens and residents, and investing its capabilities in electronic transformation to enhance efficiency and productivity.

The Ministry of Interior won the Irtiqaa Award for ministries. The Irtiqaa Award for agencies was won by the Public Works Authority (Ashghal). The Ministry of Commerce and Industry won the Excellence Award. The Excellence Award for agencies went to the Aspire Zone Foundation.

The award has made data management and technology among the basic pillars of institutional excellence, support innovation, and create a culture of excellence and competition among employees in various entities.

The Qatar Government Excellence Award is one of the most important developments in the government excellence process that began in 2014. It seeks to provide government services that meet the needs of Qatari society, build a government sector characterized by flexibility while maintaining performance quality, invest in human resources to meet future requirements as well as provide a consistent experience to customers across service delivery channels.