Andrew Ball, Head of Retail Banking & Jabra Ghandour, Managing Director
Doha: International Bank of Qatar (ibq) yesterday launched the country’s most comprehensive and rewarding loyalty programme, ‘thanq’, which underpins the bank’s long-standing track record of innovation and customer focus.
Thanq is an innovative rewards program that offers customers the opportunity to accumulate reward points across a wide range of banking products and services which customers can redeem, online with over 800 airlines, 160,000 hotels and car rental services worldwide without restrictions or black-out dates and inclusive of all taxes.
This is complementary to any airline or hotel rewards program customers may already be a member of which means that they will accumulate points on their existing memberships as well.
Thanq goes further than any other rewards program in Qatar in that customers earn points not just by using their ibq credit card, but also by maintaining a monthly current account balance, taking a new loan, referring a friend to the bank and through many other ibq products and services.
Jabra Ghandour, Managing Director of ibq said:
“Our success to date wouldn’t have been possible without the trust and loyalty of every single customer of ibq. It is, therefore, our commitment to show our gratitude to our customers who have played a significant role in ibq’s progress and development. thanq also highlights our pioneering approach to banking which has been a hallmark of ibq for over 50 years.”
Thanq members will have access to the unique thanq rewards website, a dedicated online platform, which helps members manage their thanq reward points with ease. For example customers have a unique online feature which enables them to share points with family and friends.
The rewards website allows customers the option of making partial points payments towards travel bookings.
This means that customers can choose to pay any combination of points or cash, giving them flexibility and choice.
Andrew Ball, Head of Retail Banking at ibq said: “We’ve taken a very strategic step in order to tailor our program towards our customer preferences, which will certainly raise the bar in the market. Our rewards program is totally transparent with simplicity and flexibility at its core. Essentially and most importantly, we want to give total freedom to our clients to make use of their points in whichever way and time they wish. We chose the name “thanq” to thank each and every customer who has been and will be central to our success journey. thanq is the most comprehensive loyalty scheme in Qatar giving, real, meaningful benefits. thanq rewards really takes you places.”
For more information on the thanq rewards programme, existing and new customers can call 44478000 or visit a branch or find us at www.ibq.com.qa.
The Peninsula
