DOHA: The Traffic Department has opened five traffic investigation offices at insurance companies to simplify the procedures for motorists involved in traffic accidents.
The new service is provided as part of the integrated link between Traffic Department and insurance companies to help motorists complete all accidents-related procedures at one place, the Ministry of Interior said yesterday on its Facebook account.
Now the drivers involved in accidents can directly go to the insurance company of the party who caused the accident and approach the traffic investigation office there to register the incident.
Once it is registered, the other party can approach the insurance company staff to complete the procedures for repairing the vehicle. Motorists are no more required to go to the investigation sections at Traffic Department’s service centres.
Traffic investigators deployed at insurance companies will register the accident electronically using tablet PCs , take the picture of the vehicles and communicate directly with the insurance companies. Meanwhile, the accident victim will receive a text message with details of the case and he can approach the insurance company straight for repairing his vehicle.
Earlier, motorists involved in accidents had to wait until the patrol police reaches the site or move to the traffic investigation sections to register the incident and get a report to approach the insurance companies.
Now, all phases of traffic investigation services are completed electronically, from registering the incident until issuing the report. The accident reports can also be printed from MOI website or Metrash2 mobile app without approaching the traffic investigation sections as was the case before.
The Peninsula
DOHA: The Traffic Department has opened five traffic investigation offices at insurance companies to simplify the procedures for motorists involved in traffic accidents.
The new service is provided as part of the integrated link between Traffic Department and insurance companies to help motorists complete all accidents-related procedures at one place, the Ministry of Interior said yesterday on its Facebook account.
Now the drivers involved in accidents can directly go to the insurance company of the party who caused the accident and approach the traffic investigation office there to register the incident.
Once it is registered, the other party can approach the insurance company staff to complete the procedures for repairing the vehicle. Motorists are no more required to go to the investigation sections at Traffic Department’s service centres.
Traffic investigators deployed at insurance companies will register the accident electronically using tablet PCs , take the picture of the vehicles and communicate directly with the insurance companies. Meanwhile, the accident victim will receive a text message with details of the case and he can approach the insurance company straight for repairing his vehicle.
Earlier, motorists involved in accidents had to wait until the patrol police reaches the site or move to the traffic investigation sections to register the incident and get a report to approach the insurance companies.
Now, all phases of traffic investigation services are completed electronically, from registering the incident until issuing the report. The accident reports can also be printed from MOI website or Metrash2 mobile app without approaching the traffic investigation sections as was the case before.
The Peninsula
