Doha: Qatar Airways has been declared Best Airline in the World by New York-based AirHelp Worldwide.
Qatar Airways captured the number one spot over 77 other airlines ranked by AirHelp internationally. Using data collected from worldwide travellers who look to AirHelp for support, the rankings indicate which airline tops the charts in helping travellers when an issue arises.
Qatar Airways Group Chief Executive Akbar Al Baker said: “Qatar Airways’ Best Airline in the World award from AirHelp is truly an honour and a credit to the thousands of men and women that work for Qatar Airways around the world. Qatar Airways staff are dedicated to delivering the highest levels of service, which brings passengers back to Qatar Airways again and again. At Qatar Airways, we believe that your trip — be it a holiday with your family or business travel with colleagues — begins the minute you travel with Qatar Airways.”
Qatar Airways is renowned for its customer service and Arabian hospitality; striving to make every trip a pleasant and memorable one.
"As passengers worldwide see customer service being diminished by many major airlines, they are instead being driven to choose carriers that offer more than just a seat from A to B. An airline such as Qatar Airways, who understands the importance of putting the customer first, is setting the bar high and is an example for the rest of the industry of how to put the customer experience at the forefront of the airline product,” AirHelp Chief Executive Officer Henrik Zillmer said.
AirHelp was formed in 2013 to assist passengers worldwide who have experienced delays, cancellations or overbooking. To date, the company has helped over 1.2 million passengers resolve their air travel-related issues.
