Following its recent decision allowing owners of new vehicles within the warranty period to do maintenance at workshops of their choice, the Ministry of Economy and Commerce has clarified that car dealers have the right to exclude from the guarantee a specific part of the vehicle, if it is proved it it was damaged due to repairing in another workshop. Car dealers are not allowed to cancel the guarantee for the remaining parts of the vehicle.
Workshops have the right to import spare parts from any source including the local agents and distributors.
The manufacturing company or its local agents are not allowed to include any condition to control the rights of the workshops to choose the suppliers of spare parts, the ministry said yesterday. Car dealers are not allowed to discriminate between workshops in terms of conditions and should treat all workshops equally.
The car owner can use spare parts which have the same specifications of the genuine spare parts, but they must be approved by the manufacturing company. The workshops can provide all kind of maintenance services provided by the car dealers.
