Rolls-Royce Motor Cars (RRMC) awarded RRMC Doha, the dealer of Rolls-Royce in Qatar, the title of Global Aftersales Dealer of the Year for 2012 at the annual Rolls-Royce World Dealer Conference in London earlier this week. Rolls-Royce Motor Cars Doha edged out competing Rolls-Royce dealerships across the world from London to Beijing for the title, following an outstanding year where it recorded a 20 percent growth in sales over the previous year and the highest scores in its customer service and aftersales facilities and processes.
Mohammad Kandeel, General Manager of Rolls-Royce Motor Cars Doha, said: “Besides acquiring new customers and increasing car sales, the car dealer needs to focus on retaining its existing ones, whether or not they are making new sales.
“We have never compromised on our focus on customer care and satisfaction and that is why we have been able to achieve global recognition in our aftersales despite being in such a fierce competition with global markets.”
“In addition, our impressive sales growth once again highlights Qatar’s appetite for individuality and exclusivity in the ultra-luxury segment. The Rolls-Royce brand is stronger than ever in the country, and we hope to continue with further growth in the coming year to reaffirm our position as one of the bestselling dealers of Rolls-Royce vehicles in the region.”The Peninsula
